Fusing Web End Detection Error (Pro C5100/C5110 Series) Model Affected: Ricoh Pro C5100s, C5110s, C5100, C5110
The main controller board is unable to process or send signals.
Physically, SC67310 can appear if the flat ribbon cable connecting the operation panel to the controller board is loose or damaged.
Press and hold the button until the Service Mode menu appears. Select System SP . Navigate to SP-5810 (SC Reset) and select "Execute". sc67310 ricoh error free
A: No. This is purely a hardware/firmware communication error. Network or print drivers do not cause SC codes.
: He held the power button, letting the machine rest for 60 seconds. The Reseat
Remove any protective plastic cosmetic covers exposing the wiring harness. Fusing Web End Detection Error (Pro C5100/C5110 Series)
If the error persists after a power cycle, you may need to clear the "Service Call" (SC) status manually. On the keypad, press . Type 1 0 7 .
Internal fuses on the Power Supply Unit or the controller board itself should be checked with a multimeter by a qualified technician if the panel remains entirely black and unresponsive. Advanced Hardware Replacement
: Turn off the main power switch (located on the side, not just the operation panel), unplug the machine for 60 seconds, and then restart. Verify SP Settings Select System SP
Download the latest firmware specific to your precise Ricoh model from the official Ricoh support portal.
But since I don't have access to the actual printer manuals right now, I'll have to rely on general knowledge. Common RICOH errors often relate to paper jams, toner issues, fuser problems, or hardware malfunctions. Let's think about possible causes. SC codes in RICOH printers can be related to specific hardware components. The first digit after 'SC' might indicate the section, like 6 could be the fuser, 7 for image forming, etc. But I'm not entirely sure. Maybe I should list general troubleshooting steps and also suggest checking the user manual.
Check the flat ribbon cables connecting the operation panel. Ensure the connections to the BICU board are secure. 3. Update or Roll Back Firmware (The Technical Fix)
Because firmware flashing can potentially damage the machine, it is advised to have a certified technician perform this step. 4. Replace the Controller Board or Battery