This error message is common. It means the combination of does not match. Solutions:

| Error Message | Likely Cause | Solution | |-------------------------------|---------------------------------------|--------------------------------------------------------------------------| | "Invalid username or password" | Typo, Caps Lock, or forgotten password | Reset password via UPD portal. Clear browser cache and retry. | | "UPD account not found" | You never registered for Hinari | Register through your institution’s library or the R4L registration page.| | "Account locked" | Too many failed login attempts | Wait 15–30 minutes. Then use "Forgot password" to unlock automatically. | | "IP address not recognized" | Accessing from outside your institution| Use your institution’s VPN or proxy server. Or contact your librarian. | | "UPD update failed" | Server timeout or incorrect old password | Try at a different time. If persists, contact support@research4life.org |

Contact the official Hinari Help Desk: hinari@who.int (Include your institution name, username, and a screenshot of the error—but never send your password via email).

For troubleshooting or login issues, you can contact the official Research4Life Helpdesk. HINARI access to research in health programme - WHO EMRO

If you haven't already, you need to register on the HINARI website. This process involves providing your details, including your name, email address, country, and institutional affiliation. You might also need to provide evidence of your eligibility, which could be an official letter from your institution on letterhead or an email from your institution confirming your status.

(Health InterNetwork Access to Research Initiative) provides low- and middle-income countries with access to one of the world's largest collections of biomedical and health literature. Managed by the World Health Organization (WHO) in partnership with major publishers, Hinari allows researchers, clinicians, and students to access thousands of journals and e-books. To use the portal fully, users must log in through the unified Research4Life Portal . What is Hinari and Research4Life?

Hinari uses a proxy server (IP address 158.232.242.4) to route authenticated requests. If your institution’s firewall blocks this proxy, you will not be able to access full‑text content.

Logging into the HINARI database correctly is the only way to ensure you bypass paywalls on major publisher websites. Follow these steps to initiate your session successfully:

Your record is the master file that holds your:

: Each registered institution (university, research institute, or teaching hospital) is assigned a unique username and password . Ask your university or hospital librarian for these details .

Yes! Research4Life programs all use the same credentials. If you have a valid Hinari login, it automatically grants access to AGORA, OARE, and ARDI.

Ask your IT department to whitelist the Hinari proxy server IP address. Also ensure that your browser allows third‑party cookies and is not blocking pop‑ups from publisher sites.

Hinari login credentials are managed through official institutional registration. They cannot be found online or shared publicly. Updating them requires contacting the institutional coordinator or the Research4Life Help Desk. Following the proper update process ensures continued, secure access to vital health research.

Official access to the health research collection is available through the Research4Life Unified Content Portal . HINARI access to research in health programme - WHO EMRO

To update your account information, including changing your password or updating your profile details: